Call Centre Age
Date: 08-Feb-2021
Location: Cairo, Middle East and North Africa, EG
Company: British Council
About Us:
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.
Main opportunities/challenges for this role:
Ensure Customer relationships are maintained in a contact centre environment
Provide Quality customer service
Providing consistent accurate information
Insuring continual availability across the working hours
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